If seeking a refund or exchange for the Criss Angel Mindfreak Show @ Planet Hollywood, you should contact your original point of purchase.

For Ticketmaster refund requests for your canceled performance, a button has been added to your Ticketmaster account to submit your refund request.

For any other concerns please send your request to PHVBoxOffice@caesars.com including your name, date of performance, and confirmation number if available. They will respond as soon as they are able. Please allow additional time for responses as they are operating with minimal staff through this period.

Thank you for your understanding.




Contact Us

Please be advised that this form is only for order inquiries, product information, damages or returns, and we will do our best to respond to your email within 24 hours (Mon-Fri). You can also email us at support@crissangel.com .

We appreciate your continued support and loyalty.

CrissAngel.com Customer Service Team